Hey @Lowes, Lowes dot com site is down. We never received a rebate for the Valspar paint we bought at Lowe's in August. DO NOT BUY A @Frigidaire appliance. Incompetent !! Perhaps the rebate … I can't live without my @Lowes. To be fair. @Lowes I have now been on hold for 50 minutes trying to reach someone at customer service or corporate regarding the generator that has now taken six months to install and seems to have no end in sight. @CapitalEdgeNY @Lowes right, but still there's a disconnect between who can get credit and who can't pay for food. @ElinFlashman Nothing but problems. @Lowes thank you for your tremendous service in fixing a delivery service issue. Am I cursed? As an apology, your team offered a $50 gift card. I tried the online chat - they don’t have order access. I need a refund now! Access denied, you don't have permission to access. Alot of problems with all those brands and even selling them it was a pain to get customer service from any of them when there were issues. Horrible service! They were so professional and didn’t hesitate to resolve and correct the errors. Showed up 1hr late for the reschedule. @Lowes I was supposed to have a fence installed tomorrow. I’m waiting manager Corey let associate know and he hasn’t responded. The customer service has continued my experience. Won't recommended ordering appliances through @Lowes again. Prices, Promotions, styles, and availability may vary. No follow up phone call from the store manager on the status or reason for the delay either. RT @JKaseOR: Don't worry about Walmart and lowes, they will be just fine. I sent in all the appropriate and filled out paper work. @KarenJarvisPR @Lowes Hello @KarenJarvisPR, We apologize for the delay of your order as many customers are experiencing extended lead times this year. Oh...& the absolute WORST customer service at the New Carrollton store. I called the phone and was told to call back during working hours but not told what those hours are. June. @Lowes Instead of delivering my ready to deliver items tomorrow, I get an email 2 minutes after hanging up with customer service showing a month delay. Customer service says they couldn’t get anyone on the phone from the store...YOU HAVE MY MONEY, WHERE IS MY STUFF!!!!! Constant headache for a month that shouldn't have happened. Hire more people! @BooglieBear @Lowes you have to do better!!! No one seems to give a damn! The website says that the rebate has been mailed, but we never got it. BREAKING DOWN lowes rebate status Gift cards are a form of pre-paid debit cards preloaded with funds for future usage. @AMStandard, @SugarBuzzBooks @JLo4rmCali And even their efforts were refuted by the SE Orlando Location doing whatever they want. @Lowes we have called customer service over 20 times. 3 fridges delivered, all damaged. Lithonia Ga.. no answer what is going on???? $50 off Offer Details: Offer Details: Lowe's Printable $50 Off $250 Coupon - One $50 off $250 Coupon. @burkacki will never forget when i was working at @Lowes during the pandemic and i told my manager i didn’t feel comfortable greeting customers w no masks on/ working w people that would pull down their masks and her response was “we can’t enforce anyone to wear a mask inside of the store”. Dishwasher 1 was not installed properly tried to get them to fix it. Your website est 11/29 and I’m still waiting for this newest order. NO EXCEPTIONS @olinsmommy Costco...Target is open. cannot be combined with any other discount. Are you trying to pretend they don’t work there? @Roto_Wan I shouldn’t have said all appliances at Lowes etc are junk but I cannot recommend Samsung, LG, or GE. Beyond horrible. Are you trying to pretend they don’t work there? Not me working nine hours on black Friday and only consuming 100 calories @Lowes terrible customer service experience happening now online. @jackieib44 Heading to Home Depot. @TheJudg09589559 @renee_kimmel Apparently the @Lowes computer system had trouble with the refund. #truevalue #ganderrv #pgatour #llbean #Lowes. Hire more people! @MayTaliaferrow If you're not instantly verified, you may be required to upload a LES, DD-214, or other military ID. Since the Burbank Lowe’s never answers their phone, we need to drive over to try & get a delivery date. ... chisel a rebate to allow the latch to lay flush with the door edge. The customer service has continued my experience. 2 days and hours on the phone and still no appliances. No thanks! NO SERVICE @Lowes and @LowesCares Attempted to contact @Ariens via the website but doesn't let me create an account and there is no number I can call regarding an issue with a brand new EFI snow blower purchased from @Lowes. Your website est 11/29 and I’m still waiting for this newest order. Lithonia Ga.. no answer what is going on???? @Lowes, your store in Chamblee GA doesn't answer their phone. Our low prices, clearance items and rebates … We can't tell them to leave or to wear one because it can cause fights and more. I stg I've probably burned ever single calorie ove consumed today bc I work at lowes. @Lowes Handy "service" is abysmal. @Lowes Knowing all the issues, why would anyone opt for a ‘smart’ device that calls home/allows people outside of the owner to view what it’s seeing or doing...? When you order online and pay, you arrive to find out they no longer have it. @Lowes Curbside at Saugus, MA store: fail. Most do not let you enter w/o a mask. @CdnOpinion Tuesday came and my time was pushed back, which I didn't have a problem with that. Anyone working cs has my respect. Constant headache for a month that shouldn't have happened. I’m now 4 weeks out and numerous calls and still no GC. Hey @Lowes, do you engage with your customers? !but I have to pay…. No rain check offered just too bad for you! Lowe’s has an entire library dedicated to how-tos, buying guides and project calculators so you can maximize your time, effort and money. With savings like these, there's no need to wait. When I called your customer service today, they said they would call me back with info, but now they are closed and I got no phone call. I’ve called customer service now 8 times and the store as well with no callback or help. In E Brunswick NJ.. #CustomerService #business #Sales #marketing #NCAAFootball. I have called my local 20 times today no answer! @KittyColeMeow The internet already has plenty of my private information on it, without my permission. @Lowes @Lowes_Canada so incredibly disappointed In your customer service. I will not be shopping with you again. @hedge_rider @Lowes I had a horrifically painful experience purchasing and getting a dishwasher installed. 8 months old, stopped working @Lowes won't help even though we purchased a protection plan and @Frigidaire has awful customer service!! NO SHIRT will not work on lowes.com. @Lowes I got a delivery confirmation last night and a window of 10 am to 2 pm and there is no news from the delivery team, I can not reach the store, the customer service or your delivery partner on phone - I have a crew i paid waiting to receive delivery and install the applian, What's the point in having an online chat @Lowes if they can't even handle customer service issues. They hang up the phone. I submitted my rebate on line 6/24/2019. I’m so disappointed in @Lowes and their customer service. Worry about yourself next time.. It rings 3 minutes then disconnects. @Lowes Lowe’s on Highway 380 in @prosper Texas has no carry out bags for purchased merchandise . Knoxville location. , care to fix it please? Amazon & other web sites are BOOMING w/profits. Limit 1 rebate per household or business. Then I deal with your customer service chat box for 2 hours with absolutely no resolution. Our plans are simple and comprehensive. @Lowes still waiting on my delivery that was scheduled on 25Nov for a 30 Nov delivery. IMPORTANT NOTE ON CREDIT ACCOUNTS: Lowes.com DOES NOT access or maintain information related to your Lowe's Consumer Credit Card or Business Credit accounts. @Lowes I sent that info yesterday and have received no response from you. @KirklandJones @Target @Walmart @Safeway @Lowes @HomeDepot We brought a GE washer & dryer June/26/19. @Lowes Still no update! RT @JKaseOR: Don't worry about Walmart and lowes, they will be just fine. Page last updated by @Lowes you have to do better!!! Amazon & other web sites are BOOMING w/profits. hey @Lowes been trying to call your North Bergen store for 2 hours and nobody picks up the phone, need the rest of our order delivered, you only delivered half of it despite what your online receipt states - no one to talk to, absolutely the worst service ever, @daddylive9 But normal employees aren't supposed to do anything but suggest going to the service desk and getting a mask. @Lowes why would you have a chat option on your website and no one manning it. @David34124378 Now washer isn't working, Lowes says it's not worth fixing & are refunding me, however new washers the same size cost a lot more now. @Christi51178981 I’ve been waiting almost an hour to speak to a manager. You have yet to deliver the parts, which were promised to me on 11-19. We are buying a fixer upper and need help with the kitchen and Long wait at customer service desk, as usual there. No response to their calls. It’s not just a protection plan. Yesterday was told it was given to another customer after "sitting on the floor for so long", @DrAnnaGarrett I have not received anything. @BoosConnor Installers came out to look and said nothing they could do. Put sign outside please: @Lowes Lowe’s on Highway 380 in @prosper Texas has no carry out bags for purchased merchandise . @Lowes third time Lowe’s did not show up at a scheduled delivery this week. © Ookla, LLC. Anyone working cs has my respect. They cancelled the order, several hours on the phone, No Help or apology! TIRED OF YOU ALLOWING SHOPPERS IN YOUR STORE TO SHOP WHILE NOT WEAR MASKS @AN0R3XlC And even their efforts were refuted by the SE Orlando Location doing whatever they want. Of course they don't answer the phone. Heartless !! @AN0R3XlC Not me working nine hours on black Friday and only consuming 100 calories I stg I've probably burned ever single calorie ove consumed today bc I work at lowes 2020-11-27 15:20:53 @Luma923 Here's the fallacy: Walmart is open. @hollandcourtney @BillSpadea ^this is why our health policies are not working...regardless of the rule, what's ACTUALLY happening is people put on the mask and think they are invulnerable...no mask "eek, get away"...but with a mask everything is fine @Lowes store 0715 may have an issue with its phone system. @Lowes I had to go with a plumber and and an electrician it was a month ago. June. Long wait at customer service desk, as usual there. @grover722 @CoachHamrickPE No response to their calls. @Lharvey419 @Lowes Do you realize how ridiculous you sound?😂 “The Mass Truck Gathering”. @Lowes All these so called "smart" appliances, you'd have to be pretty stupid to want any of them. How 'bout some help? They can't drive down to the local Lowes? Wondering if I should bring my business there since @HomeDepot doesn’t seem to care or even pretend to care about resolving our issues. I ordered a small snowblower yesterday and I got a confirmation email. There CUSTOMER SERVICE IS SO BAD THEY CONNECTED 2 CUSTOMERS WITH PROBLEMS TOGETHER @MarvinREllison - EVEN AFTER EXECUTIVE ESCALATION THEY DON'T DELIVER. Welcome to the Lowe's rebate center. Today I get a call sorry we are sold out! @genecoop19 Today they canceled it because they don’t carry it anymore. Quick Tip. Dishwasher 1 was not installed properly tried to get them to fix it. @adam3675 @Lowes lost a customer. #badcustomerservice. They can't drive down to the local Lowes? Thanks to this post and the comment from J.D. Offers vary by promotion, but you could score something like $50 back on two appliances or $500 back on six appliances or more. The coupons here are FREE but sometimes they don’t work. They'd reschedule in 72hrs. @meegan__nicole Fix this issue by getting it in the store, delivering it and giving me the $200 discount as well. On the way out the door of @Lowes, I spotted Christmas lights I wanted but there was no price on them and no one to ask. - couldn’t get anyone from @homedepot design service to answer the phone or respond to an email to schedule an appointment @WanderlustHrts #fixthisplease. Since Trex does not sell direct Lowes will continue to provide updates as they receive updates from their Distributor. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date. Heading to Home Depot. OMG - I am so angry @Lowes right now I have turned to Twitter & FB :( WORST CUSTOMER SERVICE EVER. @_kristyb4_ People just shop somewhere else, please. #frustratedcustomer. Now dishwasher not working (had for about about 20 months) due to poor install. @vampiregoddessj They send me an email 30 minutes later and cancel the order. @Lowes I need customer service help and no one is answering the phone at your South Philly store! @BaseballATeam So if there’s an issue this 1 guy handles it. @kjdmc3 Only 1 individual has sought to actual resolve the issue. @Lowes lost a customer. You gonna call Dewine while you drive down highway too? @bduck2300 @Lowes @SamsungUS Similar story! On the way out the door of @Lowes, I spotted Christmas lights I wanted but there was no price on them and no one to ask. I called the phone and was told to call back during working hours but not told what those hours are. - contractor ghosted us tonight @HoursCheckmate Mark the center of the upper, ⅜” (10mm) hole to be drilled using a sharp object, like a nail or a thumbtack. now my installer notices that it's ALL scratched up in the front. Lowes, Walmart, Kroger-they are turning a blind for profit! Have not received my 11% rebate yet, even though everything was filled out properly and sent in. I will not be shopping with you again. @Lowes extended warranty is a joke been 2 1/2 months and still no solution worst customer service! This has been going on since September 2019. #yay #awesome thank you @Kohler and @Lowes customer service Made an issue easy to deal with #thanks. @Lowes I've been trying to deal with an order delivered to the wrong address in a total different area code! NO EXCEPTIONS Wondering if I should bring my business there since @HomeDepot doesn’t seem to care or even pretend to care about resolving our issues. We spent$1355.16 on the 2. Rebate request must be postmarked by July 17, 2019. the dept # … I am now going on the 14th week and still waiting. Try in to use a gift card on an order but I don't know why it won't work. 3 months before the issues so I had to buy a second dryer to have one that works. @Lowes I have now been on hold for 50 minutes trying to reach someone at customer service or corporate regarding the generator that has now taken six months to install and seems to have no end in sight. @Stock_Realist @Lowes i have lowes issues also. $50 Off Lowe's Coupon Printable - couponsbuy.net. Nothing but problems getting it delivered. I won’t use them for kitchen stuff at all. Call again the system is down! @Lowes Working with your @lynnwood, WA store on dishwasher order from 6/28/20. I go along with all the other people who have sent in honest rebate offers and have received NOTHING. After ordering a bed frame that arrived damaged it has been impossible to get a replacement after multiple hours on the phone over the course of a few weeks NO PROGRESS HAS BEEN MADE. 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